If you live in our regional service areas, you are considered  a regional customer. As a regional customer you may purchase our Sunesta brand of awnings. The regional customer status allows you to gain the full benefit of having our professional staff assist you with all your retractable awning needs. Upon your request, an Awnings Direct Representative will meet with you for a free, no obligation, in-home consultation. Regional customers benefit from on-site measuring, fabric selection and professional installation.  In the event that your awning needs maintenance or service, Awnings Direct offers  in-home service on all of our Sunesta brand of awnings.  To be contacted by a representative click (Contact Us).
Of course, you may choose to purchase a Generation Line awning directly from this website. For more information, we encourage you to explore this website and the Generation Step by Step Purchasing Guide.

If you live outside our regional service areas, you are considered a national customer. A national customer may purchase our Generation line of awnings directly from this website. Our Generation line is available to any customer within the continental United States. All Generation models are shipped directly to your home. For a customer who prefers to install the product himself, this offers a cost benefit. For that customer, we provide excellent instructions on how to measure and install your high quality retractable awning. Like our regional customers, we value your business and  are committed to providing you the best service possible. We offer helpful online instruction for most awning questions. If needed, we will facilitate replacement part orders. Our customer service representatives are a phone call away at 1-865-470-4139. See our Contact Page for more details.
Regional Customer Status
Regional Service Areas Include:
  • Eastern Tennessee including Knoxville, Chattanooga,Tri-Cities and all surrounding areas
  • Middle Tennessee limited to areas surrounding Cookeville, and East to Knoxville
  • Western North Carolina including all areas from Knoxville, TN to Asheville, NC
  • North Georgia including most areas North of Atlanta, GA to Chattanooga, TN